The training gave me an excellent overview of the Direct Debit scheme and how it works. It has also given me greater insight into the rights of clients and service users in relation to Direct Debit indemnity claims. Steve Fulcher, HSBC Private Banking

This course gave me a clearer picture on Direct Debit processing. It tied the pieces of knowledge I had together into a complete payment cycle. Barry Dynes, Arvato Finance Services

Excellent course. It was very informative and covered essential compliance issues. Nick Hubbard, Northern Trust

An excellent course, which was brought across well with a good overall view. I have a much better understanding and knowledge of Bacs now. Becky Henson, Peverel

The training was very helpful. My colleagues and I will definitely be implementing the points raised. Sophie Dickens, Arkle Finance

It was a very useful day. We're now more confident in dealing with and explaining Direct Debit processes in our office. Yvonne Lynch, Redpath Bruce

It was excellent. I gained more insight into report codes and 'A'-services. Avinash Nair, ICICI Bank UK

The course was definitely worth it. I learned a lot about the Direct Debit scheme rules, AUDDIS and Paperless Direct Debit. Jodie Holmes, Angel Springs