Privacy Statement
Direct Debit Limited is committed to protecting the privacy of users of this website and the security of the information that website visitors provide once this data is in the company's possession. Before anyone submits information they first must accept the insecure nature of the Internet and the risk this may pose to the integrity of information they provide. Accordingly, Direct Debit Limited accepts no liability whatsoever for any loss or misuse of the data that may occur while the data is in transmission. Upon receipt, Direct Debit Limited will take precautions which accord with the Data Protection Act 1998 and will take responsible precautions to ensure personal data in its possession is secure and not open to abuse.
Information gathering
Information is collected at several different points in this website with the informed consent of the website visitor. The data provided is used to improve the appropriateness of the information provided on the site, market research, and the provision of other services by the company, associated companies and other third parties. The data will only be used for the following purposes:
Sharing of the information
Direct Debit Limited shares aggregated information and statistics about its customers, sales, traffic patterns and related site information with the banking industry, partners, third parties, marketing agencies, suppliers and advertisers. While the aggregated information is derived from information provided by website visitors, it should be noted that it is not possible to identify any individual from the aggregated data. The company may from time to time supply the owners or operators of third party websites linked to the Direct Debit Limited site with information relating to the number of users linking to this website from such third party sites. Individuals cannot be identified from this information.
Those who elect to receive further information or contact Direct Debit Limited, its associated companies, partner organisations and third parties will only contact those individuals who have opted in to receive information and further contact from the company or its representatives. Accordingly, representatives of Direct Debit Limited or those acting on its behalf may, from time to time, contact you and ask for comments on the services provided by Direct Debit Limited. In addition, Direct Debit Limited associated companies and third parties may contact you with information and products, services, updates and other issues the company believes may be of interest to you. In respect of originators, Direct Debit Limited may share your supplied data with your organisation's sponsoring bank for the purposes described in this policy. This data may include personal information such as your name, organisation name, and address.
Changing your preference
You may change your preference and opt out of receiving information by contacting Direct Debit Limited at the following address: Direct Debit Limited, CI Tower, St Georges Square, New Malden, Surrey, KT3 4HG. If you exercise this right, please allow six weeks for the change to take effect. You may opt out from receiving marketing and company services information at any time by emailing marketing@directdebit.com. Information is gathered and collated to help evaluate and improve the site. Comments are confidential and cannot be traced back to the sender.
Contact us
If you contact us by email to request any other information, Direct Debit Limited will use the email address you provide to send a reply. This will not be used to send you any other kind of marketing information or information about our company's services or partner organisations unless you request otherwise.
Registration page
Registration page information is gathered and collated to help evaluate and improve the site. This will not be used to send you any other kind of marketing information or information about our company's services unless you opt in to indicate otherwise.
Log files
Direct Debit Limited uses IP addresses to analyse trends, administer the site, track users movements and gather broad demographics information for aggregate use. IP addresses are not linked to personally identifiable information and the analysis of addresses is only used to assist Direct Debit Limited in providing an effective service on this website.
Cookies
Cookies are small pieces of temporary data that are exchanged between a website and a user's computer. Direct Debit Limited uses cookies to provide a higher level of service to its customers. Direct Debit Limited does not use cookies to collect any personally identifying information from users or to track user activities beyond our website. Direct Debit Limited does not maintain copies of cookies on our website after you leave our website. Cookies from the Direct Debit Limited website are stored on your machine to allow your user session to be shared across multiple servers. This results in no loss of service in the case of excessive load or the failure of one server. Direct Debit Limited limits its use of cookies to session cookies - types of cookies that are temporarily stored in your computer's memory. Session cookies are deleted from a user's computer when the user logs off the computer or the user exits the browser. If you are unwilling to let Direct Debit Limited store a temporary cookie on your machine, you can turn cookies off using your web browser. Follow the instructions below.
For Internet Explorer
on the top menu, select [Tools] select [Internet options] in the [Internet options] dialogue box, select [security] select [custom level] or [customise] scroll down the [security settings], select [allow cookies to be stored on your computer] select [disable] click [OK] your computer will then be unable to accept cookies from that point on. You can reconfigure your computer to accept cookies again by following the same instructions, but by selecting [enable] and instead of the [disable] option before clicking [OK].
For Firefox
on the top menu, select [Tools] select [options] uncheck [accept cookies from sites] click [ok] your computer will then be unable to accept cookies from that point on. You can reconfigure your computer to accept cookies again by following the same instructions, but by re-checking [accept cookies from sites
Telephone calls
Please note any calls you make to Direct Debit Limited will be recorded for security and monitoring purposes.
Links to third party sites
Direct Debit Limited accepts no liability for the privacy practices or content of websites that may be linked to this site. This privacy statement applies solely to information collected by the site. Direct Debit Limited provides these links to you only as a convenience and the inclusion of any link does not imply endorsement of the site by Direct Debit Limited. You are responsible for viewing and abiding by the privacy statements and terms of use posted on any linked sites.
Opt in policy
Direct Debit Limited invites you to express positive preference and "opt in". By doing so you will receive information and contacts which the company believes may be of interest to you.
Changing or updating your data
Direct Debit Limited gives you the following options for changing and updating information previously provided. Write to: Marketing Department, Direct Debit Limited, CI Tower, St Georges Square, New Malden, KT3 4HG or if you prefer, email Email: marketing@directdebit.com
Notification of changes
If at any point in time Direct Debit Limited wishes to use information which comprises personal data, as defined in the Data Protection Act, 1998 for a purpose or purposes different from that stated at the time it was collected, Direct Debit Limited will contact the data subjects and obtain their positive consent.
Your consent
By submitting your information you consent to the use of your personal information as set out in this policy.
Contacting Direct Debit Limited
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact Email: marketing@directdebit.com
Registered in England - No. 2304072, Direct Debit Limited, CI Tower, St Georges Square, New Malden, Surrey KT3 4HG.
