National Australia Bank wanted to implement a system to manage Direct Debit processes for its cash ISA customers and replace its existing system. Direct Debit Limited's developers integrated DDe™ and DDO™ with NAB's internal systems by building the cash ISA server.
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PostCoder.com Reduces Time Spent on Administration with iBACS™
PostCoder.com wanted to make it easier for customers to pay for, and upgrade, their services. The company became a Direct Debit service user and implemented Direct Debit Limited's Bacstel-IP software, iBACS™, to submit payments instructions to Bacs.
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Direct Debit expert™ Reduces Acorns' Annual Direct Debit Costs by 85%
Acorns wanted to collect Direct Debit payments in house and move away from a bureau service to save money.
The charity implemented Direct Debit expert™ from global payments specialists Direct Debit Limited.
Training Prepares Borough Council of King’s Lynn and West Norfolk for AUDDIS Migration
The Sundry Debt team in the Borough Council of King’s Lynn and West Norfolk wanted to implement AUDDIS, so it could collect payments more efficiently.
Solution The team decided to improve its knowledge of the Direct Debit scheme and arranged an on-site training course with Direct Debit Limited to learn more about AUDDIS and Paperless Direct Debit.
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Aston Villa Reduces Debtor Days with Direct Debit expert ™
Aston Villa wanted to introduce Direct Debit to make it easier for clients to pay hospitality at Villa Park.
At the start of the 2009/2010 season, the football club implemented Direct Debit expert™ to manage and automate its Direct Debit processes.
Training Helps Breakthrough Breast Cancer Reduce Unpaid Direct Debits by 50%
Breakthrough Breast Cancer wanted to improve its employees' understanding of Direct Debit processes so that the organisation could collect payments more efficiently. The Gift Administration team arranged for a payments expert from Direct Debit Limited to deliver the company's Direct Debit Essentials Plus training course.
Downing’s Direct Debit Collections Take Only 20 Minutes per Month with Pay Direct™
Downing took over the running of The Capital Car Park in Liverpool and wanted to offer car-park users the option to pay by Direct Debit. The company chose to implement Direct Debit Limited’s online bureau service, Pay Direct™, because it worked out as the most costefficient and resource-efficient solution for the business.
East Anglian Air Ambulance Takes Control of 5,000 Direct Debits with Direct Debit expert™
The Friends of East Anglian Air Ambulance Lottery wanted to start collecting payments by Direct Debit to reduce the errors it experienced with standing orders. Following a recommendation from Barclays, the East Anglian Air Ambulance decided to implement Direct Debit expert™.
NWF Fuels Improves Cash Flow with Direct Debit expert™
NWF Fuels wanted to move from a paper-based Direct Debit service to the Automated Direct Debit Instruction Service to increase efficiency and reduce administrative costs. The company chose to implement Direct Debit Limited’s Direct Debit expert™ software because of the company’s excellent reputation and expertise.
Environment Agency Saves £120,000 a year with Direct Debit expert™
The Environment Agency wanted to collect payments more efficiently and offer its customers better service as a result. It started to collect by Direct Debit and worked with Direct Debit Limited to implement
Direct Debit expert™, a sophisticated payments-management system.
Direct Debit expert™ Helps Warranty Direct Provide Better Customer Service
Warranty Direct had outsourced its Direct Debit collections to a third party, but decided that it could offer its customers better service by collecting Direct Debits in house. The company chose to implement Direct Debit expert™ to automate its Direct Debit processes and help it collect payments more efficiently.
Direct Debit expert™ Helps Institute of Physics Reduce Rejected Payments
The Institute of Physics had been using a bureau service to collect Direct Debit payments, but decided it could save money by collecting Direct Debits in-house. Staff at the Institute of Physics attended a training course with Direct Debit Limited and were so impressed that they decided to implement DDe™ - the company’s market-leading software.
Direct Debit expert™ Helps Hospice Manage 88% Increase in Regular Giving
St Barnabas wanted to increase regular giving, but needed to find a more-efficient method than standing order to collect payments. The organisation decided to start collecting by Direct Debit and chose to implement Direct Debit expert™ to help it comply with Bacs regulations and collect payments more efficiently.
Moorcroft Improves Payment Collections with Direct Debit expert™
Moorcroft found that cheques and standing orders didn’t give it the control it needed over its payment collections. The debt-recovery company decided to start collecting by Direct Debit and implemented Direct Debit expert™ to help automate its collection process.
