The insurance industry is a key user of Direct Debits and many insurance companies use the Direct Debit Scheme to achieve maximum efficiency and lower costs by reducing collection charges and achieving faster payment collections. The improved customer experience delivered by Paperless and AUDDIS sign-ups mean insurers can increase customer retention in a highly competitive market place. Our company provides not only the expertise and training needed to achieve best practice; we also offer full account and sort code validation and instant payer ID authentication - the perfect elements for an optimised customer’s experience.

As Paperless Direct Debits enable payment instructions to be set up at sign-up, transactions will automatically continue at the time of policy renewal. In addition, transaction costs are lower than using any other collection tool and payments initiated by the payee improve cash-flow, performance and forecasting.

Direct Debit Limited has worked closely with a number of insurance businesses, such as international giant AXA, to ensure our solutions interface seamlessly with all legacy systems, providing the perfect multiple user solution for environments such as call centres.

Relevant products

• DDe-API (multi-user call centre type environments)
• DDe.NET (web-based browser version, not software based)
• DD-iD® (low cost, web-based ID verification)

If you would like to know more about how we can ensure your insurance business can get the optimum benefits from Direct Debiting, contact our sector specialist at: sales@directdebit.com

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